The Manav Sampada eHRMS login portal provides secure access for all UP government employees to manage their service records, leave applications, salary slips, and other HR-related services. This comprehensive guide explains the step-by-step login process, troubleshooting tips, and security best practices to ensure a safe and efficient experience.
Detailed eHRMS Login Process
To access all HR services through the Manav Sampada portal, follow this secure step-by-step login process:
- Visit the Official Website
Go to: https://ehrms.upsdc.gov.in
Ensure the URL begins with "https://" and contains "upsdc.gov.in" to verify authenticity. - Select Login Option
Click the "Login" button prominently displayed on the homepage. - Select Department Code
Choose your department using the standardized 2025 department coding system to route your login correctly:- EDUBASIC: Basic Education Department
- MEDHLTH: Medical & Health Services
- REVUE: Revenue Department
- POLICE: Police Department
- HORTI: Horticulture Department
- FOREST: Forest Department
- PWD: Public Works Department
- AGRI: Agriculture Department
- RUDEV: Rural Development
- SOCIAL: Social Welfare
- WOMEN: Women & Child Development
- (Check with your department for your exact code if not listed above)
- Enter Credentials
- User ID: Your 8-digit Employee ID (e.g., 12345678, found on your appointment letter or ID card).
- Password:
- First-Time Users: Use the default format: First 3 letters of your name (in ENGLISH, UPPERCASE) + 4-digit birth year (e.g., AMI1990 for Amit born in 1990).
- Returning Users: Use your custom password.
- CAPTCHA Code: Enter the CAPTCHA, which includes Devanagari script and alphanumeric characters (case-sensitive).
- Complete Login
Double-check all fields and click "Login". First-time users will be prompted to change their default password immediately (mandatory per 2025 security rules).
First-Time Login Instructions
If you are logging in for the first time, follow these additional steps after completing the basic login process:
- Password Change
You will be prompted to create a new password. Your new password must follow these rules:- Minimum 8 characters length
- At least 1 uppercase letter (A-Z)
- At least 1 lowercase letter (a-z)
- At least 1 number (0-9)
- At least 1 special character (e.g., !, @, #, $, %, &, *)
- Must not be similar to your username or previous passwords
- Must not contain common dictionary words
- Verify Mobile Number
An OTP (One-Time Password) will be sent to your registered mobile number for verification. Enter this OTP within 5 minutes to validate your account. - Security Questions
Set up security questions and answers that will be used for password recovery. Choose questions with answers that are easy for you to remember but difficult for others to guess. - Profile Verification
Review your pre-loaded profile information and confirm its accuracy. Report any discrepancies to your department nodal officer. - Accept Terms and Conditions
Review and accept the terms and conditions of using the eHRMS portal.
Security Best Practices
Before Logging In, Ensure:
- Use only the official website: https://ehrms.upsdc.gov.in.
- Avoid using public computers or unsecured public networks.
- Clear browser cache and cookies if using a shared computer.
- Always check for HTTPS in the URL and the lock icon in the address bar.
- Beware of phishing attempts - the government will never ask for your password via email or SMS.
During and After Login:
- Never share your screen while logged in.
- Do not allow the browser to save your login credentials.
- Always log out completely after using the portal.
- Never share your password or OTP with anyone, including IT support.
- Close all browser windows after logging out.
Password Management Rules:
- Passwords expire every 90 days as per 2025 security protocols.
- The system will prompt you to change your password 10 days before expiry.
- New passwords must include uppercase letters, lowercase letters, numbers, and special characters.
- You cannot reuse your previous 10 passwords.
- Avoid using your name, birthdate, or common sequences in your password.
- Do not write down your password or store it on your device.
Login Troubleshooting
If you encounter difficulties during the login process, try these solutions:
Forgotten Password
- Click on the "Forgot Password" link on the login page.
- Enter your Employee ID and Department Code.
- Verify your identity through OTP sent to your registered mobile number.
- Answer your security questions correctly.
- Create a new password following the password rules.
Account Locked
Your account will be automatically locked after 5 consecutive failed login attempts. To unlock:
- Wait for 30 minutes - the system auto-unlocks after this cooling period.
- OR, use the "Unlock Account" option and verify your identity through OTP.
- If unable to unlock, contact your department nodal officer.
OTP Not Received
- Check if your mobile has network connectivity.
- Wait for 2-3 minutes as there might be network delays.
- Click on "Resend OTP" option (available after 2 minutes).
- If still not received, contact your department nodal officer to verify your registered mobile number.
CAPTCHA Issues
- CAPTCHAs are case-sensitive; ensure correct case when typing.
- If unclear, click the refresh button next to the CAPTCHA to generate a new one.
- Enable cookies in your browser as CAPTCHAs may not work properly without them.
Browser Compatibility
The eHRMS portal works best with:
- Google Chrome (version 90 or higher)
- Mozilla Firefox (version 88 or higher)
- Microsoft Edge (version 90 or higher)
- Safari (version 14 or higher)
If using an older browser, consider upgrading for better security and functionality.
Post-Login Navigation Guide
After successfully logging in, you will access the eHRMS dashboard. Here's how to navigate to common services:
Employee Dashboard Overview
- Profile Section: View and update your personal and service information.
- Leave Management: Apply for various types of leave, check leave balance, and track applications.
- Payroll Services: Access salary slips, Form-16, and other financial documents.
- Service Book: View your complete service history and career progression.
- Training & Development: Apply for training programs and view training history.
- Performance Management: Access and complete annual performance appraisals.
- Transfers & Postings: View transfer orders and history.
- Notifications: Check important announcements and pending actions.
Quick Access Shortcuts
- Use the search bar at the top to quickly find specific services.
- The sidebar menu provides categorized access to all available services.
- Recent activities are displayed on the dashboard for quick reference.
- Important deadlines and reminders appear in the notifications panel.
Mobile Access Information
The eHRMS portal can also be accessed via mobile devices through:
- Mobile-Responsive Website: Access the same URL (https://ehrms.upsdc.gov.in) from your mobile browser.
- m-STHAPANA App: Download the official mobile app from Google Play Store for Android devices or Apple App Store for iOS devices.
The mobile app offers additional features such as:
- Biometric login (fingerprint/face recognition) for enhanced security
- Push notifications for application status updates
- Offline access to downloaded documents
- Location-based attendance marking
Contact Support
If you continue to face login issues or need assistance:
Department-Level Support
- Contact your department nodal officer (available during office hours)
- Visit your department's IT cell
Central Help Desk
- Email: ehrms-up@gov.in
- Toll-Free Number: 1800-XXX-XXXX (Available Mon-Fri, 9 AM to 6 PM)
- Chat Support: Available on the login page (Click "Need Help?")
When contacting support, keep your Employee ID and department details ready for faster resolution.
Frequently Asked Questions (FAQs)
Q1: How often do I need to change my password?
As per 2025 security protocols, passwords must be changed every 90 days. The system will automatically prompt you 10 days before expiry.
Q2: What should I do if my mobile number has changed?
Contact your department nodal officer with your new mobile number and supporting documents for verification. After updating in the system, you'll receive an OTP on your new number to confirm the change.
Q3: Can I access the eHRMS portal from outside India?
Yes, but you'll need to complete additional verification steps due to foreign IP detection. The system will send you a special verification code via SMS and email.
Q4: Is it safe to access eHRMS from my personal computer?
Yes, but ensure your device has updated antivirus software and avoid saving login credentials in the browser. Always log out completely after your session.
Q5: Why does the system log me out automatically?
For security reasons, the system automatically logs out users after 15 minutes of inactivity. This prevents unauthorized access if you leave your computer unattended.
Q6: Can multiple users from the same department log in simultaneously?
Yes, the system allows concurrent logins by different users. However, the same user account cannot be logged in from multiple devices simultaneously.
Q7: How can I check if someone else has tried to access my account?
Go to Profile → Security Settings → Login History to view all login attempts, including time, date, device, and location information.
Q8: What if I'm not able to answer my security questions?
If you cannot recall answers to security questions, you must visit your department nodal officer with your ID proof for identity verification and account recovery.
Important Links
Purpose | Link |
Official eHRMS Login | https://ehrms.upsdc.gov.in |